At HourMine Corporation, we
respect the privacy needs of our valued customers and members. This Privacy
Policy outlines what specific information is gathered when using HourMine's web-based services (including HourMine-hosted
websites) (collectively "HourMine Services" or "Services")
and and how that information is used.
HourMine's Services are used by both
businesses (incorporated or otherwise) ("Businesses") who register for HourMine Services and by the customers
and/or potential customers of such Businesses ("Consumers"). We
collect information from the Businesses and Consumers and we also collect
information in connection with the operation, maintenance and usage of HourMine's Services. By using or accessing HourMine
Services, you are accepting and agreeing to the practices described in this
Privacy and Security Policy.
1. What information do we collect?
Consumers - If a Consumer chooses to use
the Service, the Consumer may elect to provide information including, but not
limited to, Consumer's name, telephone number, address, and email address
(collectively "Consumer Information"), that may be Personally
Identifiable Information. We may also collect credit card information from
Consumers in circumstances where a Business User has decided that it requires
such information to be collected from Consumers scheduling appointments with it
through the Services.
Business Users - When a Business User registers
to use the Services, we may ask that Business User to provide business
information including the business name, email address, telephone number, and
street address ("Business Information"). We may also ask Business
Users to provide a valid credit card number and billing address so that we can
process any payments for use of the Services by such Business User, pursuant to
the Business User Terms of Use. Business Users, as registered users of the
Services, may modify their account information at any time by accessing the "Settings"
section of their HourMine account when such Business User is logged into the HourMine
Services.
You should be aware that if
you upload, post, and/or distribute to the Services material, including but not
limited to, Personally Identifiable Information, questions, feedback, reviews,
data, comments, ratings, suggestions, information, text, data, software,
sounds, photographs, video, images, graphics, messages and other content or
materials of any nature ("User Submitted Materials"), those materials
and the substantive information contained in them may be accessible by third
parties. The activities of third parties are beyond the control of HourMine.
Please do not post any information that you expect to keep private on the HourMine
website or in other areas of the Services.
In the event that HourMine
discovers that personal information has been or is compromised as a result of a
breach of security, we will promptly notify those persons whose personal
information has been compromised, in accordance with the notification
procedures set forth in this Privacy Policy, or as otherwise required by
applicable law.
Aggregate Site Usage
Information - HourMine
also collects aggregate information from the users of the HourMine Services
regarding the users systems and their usage of the HourMine Services (including
but not limited to, information derived from the web browsers of the users of
the HourMine Services including information derived from "cookies" or
similar technology, Internet Protocol addresses collected from server logs,
traffic and volume statistical data, frequency of visits, type and time of
transactions, statistical data, browser type,
operating system, activity on site, links to external sites, clicks on
advertisements, volume statistical information, etc.)
2. How do we use the information?
Any of the information we
collect from you may be used in one of the following ways:
3. How do we protect your
information?
We implement a variety of
security measures to maintain the safety of your personal information when you
access your personal information.
We offer the use of a secure
server. All supplied sensitive/credit information is transmitted via Secure
Socket Layer (SSL) technology and then encrypted into our Database to be only
accessed by those authorized with special access rights to our systems, and are
required to keep the information confidential.
4. Do we use cookies?
A cookie is a string of
information that a website stores on a visitor's computer, and that the
visitor's browser provides to the website each time the visitor returns. HourMine
uses cookies to help HourMine identify and track visitors, their usage of HourMine
websites, and their website access preferences. HourMine visitors who do not
wish to have cookies placed on their computers should set their browsers to
refuse cookies before using HourMine's websites, with
the drawback that certain features of HourMine's websites
may not function properly without the aid of cookies. We do not link the
information we store in cookies to any personally identifiable information you
submit while on our website.
5. Do we disclose any information to
outside parties?
We do not sell, trade, or
otherwise transfer to outside parties your personally identifiable information.
This does not include trusted third parties who assist us in operating our
website, conducting our business, or servicing you, so long as those parties
agree to keep this information confidential. We may also release your
information when we believe release is appropriate to comply with the law,
enforce our site policies, or protect ours or others
rights, property, or safety. However, non-personally identifiable visitor
information may be provided to other parties for marketing, advertising, or
other uses.
6. Notifications and Promotions
We send all new users a
welcoming email to verify their new account and confirm their password and
username. Both Consumers, Businesses and their staff will receive
appointment-related notifications via email and/or SMS,
you may adjust your preferred appointment notification settings within the
Services. Established users will occasionally receive information on products,
services, special deals, and/or a newsletter. Out of respect for the privacy of
our users we present the option to not receive these types of communications,
customers can unsubscribe via the unsubscribe link at the bottom of each email.
7. Service Announcements
On rare occasions it is
necessary to send out a strictly service related announcement. For instance, if
our service is temporarily suspended for maintenance we might send users an
email. Generally, users may not opt-out of these communications, though they can
deactivate their account. However, these communications are not promotional in
nature.
8. Customer Service
We communicate with users on a
regular basis to provide requested services and in regards to issues relating
to their account we reply via email or phone, in accordance with the user's
wishes.
9. California Online Privacy
Protection Act Compliance
Because we value your privacy
we have taken the necessary precautions to be in compliance with the California
Online Privacy Protection Act. We therefore will not distribute your personal
information to outside parties without your consent.
10. Children's Privacy
HourMine recognizes the
privacy interests of children and we encourage parents and guardians to take an
active role in their children's online activities and interests. Our sites and
services are intended for a general audience. We do not knowingly collect
personal information from anyone under the age of 13.
11. Online Privacy Policy Only
This online privacy policy
applies only to information collected through our website and not to
information collected offline.
12. Terms and Conditions
Please also visit our Terms
and Conditions section establishing the use, disclaimers, and limitations of
liability governing the use of our website.
13. Sale or Merger of the Business
or Portions of the Business
If at some point HourMine sells
all or a portion of its assets, or merges with another entity, or if HourMine
goes out of business or enters bankruptcy, the HourMine data (including user
information collected) may be transferred or acquired by a third party in an
asset sale or transfer. After such a transaction, the third party that becomes
the custodian of the information/data purchased would have the right to
continue using the information/data as set forth in this policy. You
acknowledge that such transfers may occur, and that any acquirer may continue
to use your information as set forth in this policy.
14. Deleting an HourMine account
All statistics and logs
collected on behalf of an account holder are purged upon deletion of an HourMine account, although HourMine may retain such
information for longer periods of time as part of its archival and back-up
emergency systems. Information on such archival and back-up systems is stored
and is not accessed in the course of normal business information. You should be
aware, however, that third party search engine results may still show your HourMine
website or Booking Steps with your username if they have stored such
information in their cached web pages or indices. This is beyond our control.
15. Your Consent
By using our Services, you
consent to our privacy policy.
16. Changes to our Privacy Policy
If we decide to change our
privacy policy, we will post those changes on this page and update the Privacy
Policy modification date below.
17. Contacting Us
If there are any questions
regarding this privacy policy you may contact us using the information below.
Contact us by email at
[email protected] or call 1-800-419-1910.