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What Doctors Say
With the two way SMS, my staff can now easily and quickly find replacements for cancelled appointments. Re-scheduling is also quick and efficient compared to the amount of time they had to spend on the phone. It is a time saving tool for the patient and staff.
Most of my patients in the tech savvy Seattle area prefer to use text messaging and HourMine solution is perfect for that. In my experience, their customer service has been top-notch - fast, responsive, quite thorough and refreshingly attentive to my feedback I highly recommend.
Our patients wanted to have the convenience of making their appointments at home/work where they have their calendars readily available or during our off hours. We needed an online service that would work with our existing practice management software. Hourmine was the answer to both. Now scheduling has become more convenient for both of us, patients and providers. The best of both worlds!
HourMine syncs great with Eclipse and offers efficient services at a cost-effective price point. I have new patients booking every week through the online scheduling portal. People in San Francisco are very tech-savvy, and HourMine helps me integrate with their lifestyles through both the online booking system, and automated reminders going out to tablets and smartphones.
I have had MANY situations where an e-mail reminder made it to a patient and they told me that they would have never remembered to come without it.. How much is that worth? Couple that with the ONLINE SCHEDULING.. patients LOVE when I get back to them near instantly from my phone or office PC.. without it.. perhaps it would be missed appointments. Bottom line.. your service pays for itself MANY times over.