AI Assistant · built in

Multiply your front desk.

Deploy an AI assistant that answers patient questions, books and reschedules appointments, and captures inquiries 24/7 — built specifically for modern wellness, dental and medical practices.

30-day free trial · HIPAA compliant · Hands off to staff anytime

‹   Maple Family Dental   ●
Today · 9:42 PM
Hi! Do you take BlueCross insurance?
✦ AI AssistantWe do accept many BlueCross plans. Our team can confirm your specific coverage when we open. Would you like to book a visit?
Yes, please. Do you have anything Saturday?
✦ AI AssistantThere's 10:00 AM or 11:30 AM this Saturday. Which works for you?
10:00 AM11:30 AM
10 works!
✦ AI AssistantYou're booked for Saturday at 10. I'll text your new-patient forms now.
✦ New patient captured · front desk notified
Text message
Multiply your staff — virtually

Think like your best receptionist. Work 24/7.

An AI team that never has a bad day, answers the way your practice would, and stays calm through the morning rush.

Conversational AI

Natural conversations that understand medical context and handle scheduling with warmth.

HIPAA compliant

End-to-end encryption and strict data privacy for every patient communication.

Virtual staff

Handle multiple conversations at once, 24/7, with no new hires.

Smart scheduling

Automatic booking and reminders that help reduce no-shows and fill the calendar.

Seamless integration

Works with the practice-management software you already use.

Revenue recovery

Follows up on missed calls and captures after-hours inquiries before they go elsewhere.

A patient smiling as she reads a text from her clinic by a sunny window
Warmly humanAnswers from your own office knowledge base
Intelligent communication

Conversation that feels warmly human.

No robotic phone trees. The assistant understands context, recognizes urgency and responds with the professionalism your patients expect — across text, web chat and voice. It remembers preferences, recalls previous interactions, and knows when to gracefully hand off to your staff with full context intact.

  • Natural dialogue with medical context awareness
  • Consistent across SMS, web and phone
  • Smart escalation with full conversation history

Answers come from your office’s own knowledge base, such as hours and accepted insurance plans. HourMine does not verify coverage or eligibility, or speak for insurance companies.

Private by design
  • Encrypted in transit and at rest
  • Role-based access for every team member
  • Audit trail on every message
  • BAA offered to every customer
Security first

Bank-grade security meets medical privacy.

HIPAA compliance is a foundational part of the architecture, not an afterthought. Every message and data point is protected in transit and at rest, with audit logs, role-based access, and the assurance that your patient data never trains external models.

  • Encryption in transit and at rest
  • Comprehensive audit logs and role-based access
  • Your patient data stays yours
24/7Always available
∞Conversations at once
0Sick days
0Help cut no-shows
Trusted by practices

Multiply your staff without multiplying payroll.

★★★★★
“With the two way SMS, my staff can now easily and quickly find replacements for cancelled appointments. Re-scheduling is quick and efficient compared to the time they used to spend on the phone.”
Dr. Jerry WangDr. Jerry WangSeattle, WA
★★★★★
“HourMine syncs great with Eclipse and offers efficient services at a cost-effective price point. I have new patients booking every week through the online scheduling portal.”
Dr. Brian KernerDr. Brian KernerSan Francisco, CA
★★★★★
“Patients LOVE when I get back to them near instantly from my phone or office PC. Bottom line, your service pays for itself MANY times over.”
Dr. David AdlerDr. David AdlerHourMine customer
Ready when you are

Ready to multiply your front desk?

Join hundreds of practices using HourMine to acquire, retain and delight patients.