Fill your schedule, bring patients back and answer every message. Texting, an AI assistant, reminders and intake in one inbox, built for dental, chiropractic and medical practices, from one chair to many locations.
From $50/month for individuals, all features included · 30-day free trial, no credit card · No contract · Keep your phones and number
Free setup and migration from your current service · Same-day go-live possible · Book a demo or call 800.419.1910
Trusted by practices in all 50 statesWe were texting patients and sending human-sounding RealVoice calls back in 2010, and brought it all into one inbox in 2015. Plenty of platforms started life as a phone system or a review tool and added messaging later. Messaging is where we began, and it shows in the details.
Two-way texting and RealVoice calls in 2010. One inbox for texts, calls, voicemail and email in 2015. After all these years, we’ve seen the little things an office runs into, and built for them.
A message that never arrives helps no one. So we watch delivery status on every message, work hand in hand with our carrier partners, act on their recommendations, and dig into any message that doesn’t get through.
We start with what your team needs and work backwards, building the features that matter and making them feel effortless. We set you up and move you over from your current service for free, and same-day go-live is possible.
Years of listening to front desks went into the little things that save time and bring patients back.
All-inclusive plans. Only Bulk Messaging and AI Receptionist are optional add-ons.
Every office can have its own number and login, while leadership sees everything in one consolidated admin view. Setup and migration are free for each site, from $100 per location per month.
With the two way SMS, my staff can now easily and quickly find replacements for cancelled appointments. Re-scheduling is also quick and efficient compared to the amount of time they had to spend on the phone.
Dr. Jerry WangSeattle, WABuilt for scale, from a single chair to many locations.
HourMine quietly handles the texting, reminders, intake and follow-up in the background. Your front desk spends less time chasing phones and paperwork, and more time with the patients in your chairs.
Patients text first. HourMine brings texts and picture messages together with email and phone, all in one thread with patient and appointment context. Voicemails and calls are automatically transcribed, so staff can scan, search and respond without replaying recordings.
Transcript: Hi, this is Marcus. I need to refill my prescription and wondered if I can come in this week...
Answer common questions and book or reschedule appointments through natural conversation. After-hours auto-replies capture new-patient leads in the moment, then hand the conversation to staff whenever a person should take over.
Pick a provider, choose a visit, tap a time. It works on any phone, with no app and no account to create. Your team confirms the request.
Send a secure form link in any text. Patients fill it out progressively on their phone and every answer auto-saves, with no app to download. Your office gets an instant notification and a clean, filled PDF in one click. HourMine can convert the paper forms you already use.
Build a marketing plan, generate creative and write a campaign with AI. HourMine can then send each campaign automatically on your schedule, helping your team keep outreach moving without another task on the front-desk list.
Give patients a smoother experience from first discovery to their next visit, while giving your front desk room to focus.
Personal setup that fits the tools and routines your practice already has.
We connect HourMine with your practice software, so your team isn't maintaining a second calendar.
Choose your channels, timing and assistant hand-offs around the way your practice works.
Texts, reminders, intake and follow-ups flow together, with patient replies organized in one inbox.
Practices can go live the same day.
Hear directly from practitioners using HourMine in their offices.
“…patients LOVE when I get back to them near instantly from my phone or office PC… Bottom line.. your service pays for itself MANY times over.”
Dr. David Adler“Our patients wanted to have the convenience of making their appointments at home/work where they have their calendars readily available or during our off hours. We needed an online service that would work with our existing practice management software.”
Dr. Otto Krueger“HourMine syncs great with Eclipse and offers efficient services at a cost-effective price point. I have new patients booking every week through the online scheduling portal.”
Dr. Brian KernerSan Francisco, CA“HourMine works great for my clinic. My patients love it, and I love checking my schedule in the morning to see how busy my day will be. It also lets me text and email patients wherever I am.”
Dr. Angie WelikalaHere’s how we answer.
| Question to ask | HourMine | Some other platforms |
|---|---|---|
| Is the AI assistant included, or an add-on? | Included in every plan. (AI Receptionist for phone calls is an optional add-on.) | Often an add-on or reserved for higher tiers. |
| What costs extra? | Almost nothing. Plans are all-inclusive; only Bulk Messaging and AI Receptionist are add-ons. | Ask which features are add-ons or higher-tier only. |
| Is there a setup fee? | No. Setup and migration are free. | Setup or onboarding fees are common. |
| Am I locked into a contract? | No contract lock-in. | Term contracts are common. |
| Can I try it first? | Yes. 30 days free, no credit card. | Often a sales demo first. |
| Do I have to replace my phones or number? | No. Keep your number and phones. | Some require their own phone system. |
| Can I see whether messages were delivered? | Yes. Delivery is tracked, and undelivered messages are investigated. | Ask whether delivery status is visible. |
| Will you sign a BAA? | Yes, with every customer. | Ask for it in writing. |
| How fast can we go live? | Same day is possible; most practices are live in 2–3 days. | Ask for a timeline. |
| Do missed appointments get recovered? | Missed appointments are escalated, with one-click templated outreach. | Ask how no-shows are followed up. |
| What if a message sits unanswered? | It escalates to supervisors and owners on their cell phones. | Ask what happens when nobody replies. |
| Can it run many locations? | Yes. Own number and login per location, one admin view, 40+ locations rolled out in a week. | Ask how locations are managed and how long rollout takes. |
| Does it work with my practice software? | Dentrix, ChiroTouch, Eclipse, Open Dental, ModMed, MediYeti, Innate and Herfert. | Ask for the full list. |
General patterns across the category; terms vary by vendor and plan, so compare current offers.
Start at $50/month for individuals, with every feature included. Plans grow with your team and usage. Just two extras are optional: Bulk Messaging (its own number, for marketing and growth campaigns) and AI Receptionist (for your phone line). No setup fee, no contract, and we set you up and migrate you for free.
Running multiple locations? From $100 per location per month, based on usage. See how it scales
Try HourMine for 30 days and see how a calmer, more connected front desk feels.
